# Pro calling

Status: Available
Platforms: Web app, mobile app
Marketing page: https://www.voipfibre.com/business-virtual-numbers
App entry: https://app.voipfibre.com/home/pro

## What it does

Pro calling adds advanced communication tools for Voipfibre users. It supports outbound Pro calls with a virtual phone number as caller ID, inbound calls to Voipfibre virtual numbers, incoming call controls, call recording where enabled, call forwarding, voice greetings, and premium HD call quality.

## Current capabilities

- Outbound Pro calls.
- Inbound calls to Voipfibre virtual numbers.
- Default caller ID selection for a virtual phone number.
- Small-business virtual-number guidance for choosing a country and number type.
- Incoming-call, inbound and outbound SMS, caller ID, and forwarding checks before publishing a business number.
- Purchase-price, renewal, and account-fit checks before confirming a number.
- Incoming call notifications in the mobile app.
- Premium HD call quality.
- Recent call history with provider labels.

## Small-business selection guidance

Sign in to see current options, then confirm the selected number type, incoming-call support, whether it can send or receive SMS, caller ID, forwarding, purchase price, renewal, and any account requirements. Test the real calling or messaging setup before publishing the number to customers, suppliers, or partners. There is no single best business number: the best fit is the available number whose country, features, and terms match the business workflow.

Voipfibre can support lean phone workflows for small businesses, remote teams, sales teams, and service providers, including caller ID, incoming calls, forwarding, SMS where supported, greetings, voicemail-style handling, recordings where enabled, and call history. It is a virtual-number call-handling service, not a CRM or contact-center platform.

## Availability notes

- A Voipfibre virtual number is required before placing Pro calls with caller ID.
- Incoming calls and SMS depend on the selected number's support. Other Pro number tools such as caller ID, forwarding, greetings, call history, and recordings where enabled work with Voipfibre virtual numbers.
- Business users can combine caller ID, forwarding, greetings, recordings, call history, and inbound calls or SMS where supported to manage customer communication from one account.
- Voipfibre does not promise CRM, contact-center, queue-management, workforce-management, or sales-automation workflows.

## Related features

- Virtual numbers.
- Browser calling.
- SMS.
- Call forwarding.
- Voice greetings.
- Call recording.