Voicemail is configured for each eligible number
Enable voicemail and choose its settings separately for each supported Voipfibre virtual number. Number and incoming-call eligibility can vary, so confirm availability after signing in.
Business voicemail
Business voicemail with multilingual greetings
Turn on voicemail for an eligible Voipfibre virtual number, choose when it answers, and give callers a custom text-to-speech prompt before they leave a message.
Voipfibre dashboard
Voicemail inbox
Listen, download, and track unread messages
120 secMaximum message
30 daysMessage retention
Unread messagesSee what still needs your attention
Online playbackListen from the signed-in web dashboard
MP3 downloadDownload available messages before they expire
Direct answers
Direct answers about this Voipfibre feature
These short answers explain what the feature does, what to expect, and where to continue.
When does voicemail answer?
Choose a 15, 20, 30, 45, or 60 second ring delay; Do Not Disturb sends eligible calls to voicemail immediately.
How long can callers speak?
A message can last up to 120 seconds and ends after five seconds of silence or when the caller presses #.
How long are messages kept?
Voicemail messages are kept for 30 days, so download anything you need before they expire.
Does the notification email contain audio?
No. It links to the authenticated Voipfibre inbox where available voicemail audio can be played or downloaded.
What you can do
Useful controls built for everyday communication
Set the ring delay per number
Choose 15, 20, 30, 45, or 60 seconds before voicemail answers an eligible unanswered call.
Create a multilingual prompt
Write a custom prompt and select from dozens of supported languages, regional voice options, and speakers.
Manage an online voicemail inbox
See unread messages, play available audio, and download an MP3 from the authenticated web dashboard.
Voicemail setup
How to set up Voipfibre business voicemail
Choose an eligible virtual number, enable voicemail, select the ring delay and prompt, then review messages online.
- 1
Choose an eligible virtual number
Sign in to the web dashboard, open your Pro number tools, and select the virtual number that should receive voicemail.
- 2
Enable voicemail and set the delay
Turn voicemail on and choose a supported ring delay of 15, 20, 30, 45, or 60 seconds.
- 3
Choose the prompt voice and text
Select a supported language and speaker, then keep the default prompt or write plain text or supported SSML up to 250 raw characters.
- 4
Review new messages
Open the voicemail view in call history to filter unread messages, listen online, or download available audio as an MP3.
Included tools
Details that make the feature practical
Voicemail settings for each eligible virtual number
15, 20, 30, 45, or 60 second ring delay
Immediate voicemail while Do Not Disturb is active
Default voicemail prompt when custom text is blank
Custom prompt up to 250 raw characters
Dozens of supported languages and regional voice options
Language and speaker selection
Plain text and supported SSML
Messages up to 120 seconds
Recording ends after five seconds of silence or when the caller presses #
30-day message retention
All and unread message filters
Authenticated online playback
MP3 download for available messages
Email notification linking to the signed-in inbox
Voicemail independent of the call-recording setting
Popular use cases
Ways people use this Voipfibre feature
Small business voicemail
Give customers a clear way to leave a message when an eligible business-number call cannot be connected.
Focused work with Do Not Disturb
Send eligible calls directly to voicemail while Do Not Disturb is on, without waiting for the normal ring delay.
Multilingual caller prompts
Write the voicemail prompt in the language you need and choose a matching supported regional voice.
How business voicemail works
Per-number timing, prompts, and message handling
Choose an eligible virtual number, set its ring delay and prompt, then manage caller messages kept for up to 30 days in the signed-in web inbox.
The prompt can be custom or default
Leave the prompt blank to use the system message, or enter up to 250 raw characters of plain text or complete supported SSML and choose a matching language and speaker.
Incoming greetings and voicemail answer at different times
An account-level incoming voice greeting plays before a supported call connects. Per-number voicemail answers an eligible call that cannot connect and invites the caller to leave a message.
An online business voicemail system
This cloud voicemail workflow keeps eligible messages in a signed-in web inbox, with unread status, playback, MP3 download, and 30-day retention.
Voicemail and call recording are separate
A voicemail message is captured after an eligible call falls back to voicemail. It works independently of the call-recording setting and does not add transcription, call scoring, or contact-center analytics.
Email alerts link to the secure inbox
When a new voicemail becomes available, Voipfibre can send an email notification with a link to the authenticated inbox. The email does not include an audio attachment.
Voicemail and number tools
Connect voicemail with your virtual-number workflow
Choose an eligible number, configure what callers hear, then review messages and related call activity from the signed-in dashboard.
Questions
Good to know
Yes. You can enable voicemail for an eligible Voipfibre virtual number from the signed-in web dashboard, select its ring delay and prompt, and manage messages in the online voicemail inbox.
Voicemail is available for eligible Voipfibre virtual numbers with supported incoming calling. Sign in and select a number to confirm its available features before relying on voicemail.
Yes. Enter up to 250 raw characters as plain text or complete supported SSML, then select a supported language and speaker. Leave the field blank when you prefer the system prompt.
No. You write the prompt in the language you need and choose a matching supported language and speaker. Voipfibre does not translate it, detect a caller's language, or switch prompts automatically.
A caller can leave up to 120 seconds of audio. Recording stops sooner after five seconds of silence or when the caller presses #.
Messages are kept for 30 days. Available messages can be played online or downloaded as MP3 files from the authenticated web dashboard before they expire.
Yes. When Do Not Disturb is enabled, eligible incoming calls go to voicemail immediately instead of waiting for the selected ring delay.
No. Voipfibre can send an email notification with a link to the authenticated voicemail inbox, but the audio is not attached to the email.
No. Voicemail captures a caller's message after an eligible call cannot be connected. Call recording is a separate setting for supported connected calls and does not need to be enabled for voicemail to work.
No. The current web-dashboard workflow provides unread status, audio playback, MP3 download, and an email notification with an inbox link; it does not promise transcription or SMS notifications.
Give unanswered callers a clear next step.
Sign in to choose an eligible virtual number, configure its voicemail prompt, and review messages online.